Last updated: July 1, 2004

Buckingham Books is very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust. Additionally, we understand that you care about how information about you is used and shared, and we appreciate your trust that we will treat that information sensibly and carefully.

Buckingham Books is committed to honoring and respecting your individual privacy. The following paragraphs describe our privacy policies regarding the personal information you provide us as well as information we collect about how our visitors use our site. By visiting the Buckingham Books Web site, you are accepting the practices described in this Privacy Policy.

Information Collected by Buckingham Books

The information we collect from our customers helps us personalize and continually improve your online experience at the Buckingham Books Web site.

We receive and store any information you enter on our Web site or give us in any other way. You can always choose not to provide information, though it might be needed to make an online purchase or to take advantage of certain online store features. We use the information that you provide us for such purposes as responding to your requests, processing your orders, customizing future shopping for you, and communicating with you.

In addition to information you directly provide to us, we receive and store certain types of information whenever you interact with the Buckingham Books Web site. For example, we may utilize "cookies", JavaScript, and other Web technologies to enable our systems to recognize your browser and to provide features such as personalized greetings and storage of items in your Shopping Cart while you are visiting our site.

Sharing of Information

Information about our customers is of the utmost importance to us, and we do not rent or sell it to others.

We believe that your email address is private information and you have our assurance that we will not rent or sell your email address to anyone. You will have the opportunity on our site and through occasional email invitations to opt in to our informative email newsletters as well as our periodic promotional mailings. You can easily opt out of our email list via links in emails or through our site. We will always try to contact you by phone if we have a question about an order you placed. If we are unable to reach you by phone, we may also try to contact you by email.

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Buckingham Books, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

For details about online privacy and other issues regarding Internet usage, read Site Seeing on the Internet, provided by the Federal Trade Commission on its own Web site.

Information Security

We work to protect the security of your information during transmission by utilizing the Secure Sockets Layer (SSL) encryption technology. SSL is needed to prevent the information between your browser and the the Buckingham Books Web site server from being seen or changed by an unwanted third party.

When confirming an order with you, we only reference the last four digits of your credit card. We do all of our credit card processing offline (i.e., not over the Internet), the same way that conventional "brick-and-mortar" stores perform payment transactions. Therefore, your full credit card number is only sent once over the Internet - at the time you place your order.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off when finished using a shared computer.

Policy Revisions

If you choose to visit the Buckingham Books Web site, your visit and any dispute over privacy is subject to this Privacy Policy and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Pennsylvania. If you have any concern about privacy at the Buckingham Books Web site, please contact us, and we will try to resolve it.

As our business changes, our Privacy Policy and the Conditions of Use will change also. You should check our Web site frequently for updates. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account with us. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Our Contact Information

Buckingham Books
Postal Address: 8058 Stone Bridge Road, Greencastle, PA 17225-9786 USA
Phone: (717) 597-5657
Fax: (717) 597-1003
Email: sales@buckinghambooks.com
Website: http://www.BuckinghamBooks.com